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Terms and Conditions

Country Designs Life’s a Stitch Limited
Terms and Conditions

1. General

1.1 Ownership

This site is owned and operated by Country Designs Life's a Stitch Limited (Country Designs). Our trading address is Nene House, Drayton Fields, Daventry NN11 8EA and our registered office is Swatton Barn, Badbury, Swindon, Wiltshire SN4 0EU. Our company registration number is 04485894 and our VAT number is 765 1233 38.

All rights, including copyright, in this website are owned by Country Designs and any use of this website or its contents (other than for your own personal non-commercial use) is prohibited without the permission of Country Designs.

1.2 Accuracy of content

Country Designs has taken every care to ensure that the contents of this website, particularly product prices and descriptions, are correct when they are published. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are inclusive of VAT.

1.3 Damage to your computer

Country Designs makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that if you use this website that your computer will not be damaged as a result. It is your responsibility to protect your computer against viruses or defects. Therefore, Country Designs shall not be liable to any person for any loss or damage which might occur as a result of using this website.

1.4 Law

Any contract created as a result of using this website is governed by the laws of England and the jurisdiction of the courts of England and Wales.

1.5 Changes

We reserve the right to change these terms and conditions at any time. Any change will take effect when posted on the website.

2. Order Processing

2.1 All orders accepted on this website are in accordance with these terms and conditions.

2.2 The final stage of your order results in a confirmation of your order details which can be printed for your records. You will also receive an email confirmation and order number. This email is just an acknowledgement that an order has been placed and received. It does not constitute a guarantee of delivery or order acceptance.

2.3 We may refuse to accept an order for one of the following reasons:

Product being unavailable
Our inability to process payment
The identification of a description or pricing error

3. Delivery

3.1 Please check our Home page for more detailed delivery information and charges.

4. Payment

4.1 Please check our Home page for methods of payment.

4.2 We take payment from your card at the placement of your order.  If your order is incomplete due to temporary out of stocks or any other reason, payment will still be taken for these items.  In this case we will advise you when you may expect delivery of these items.  When out of stock goods are available, they will be forwarded as soon as possible.  If any of the items ordered cannot be sent we will refund your money for these purchases.

4.3 Title to any product that you order on this website shall pass to you on delivery provided that we have processed and received payment in full for the product.

4.4 All prices shown are in Great British Pounds Sterling and include VAT.

5. Returns

5.1 All our products are sold with a fourteen day satisfaction guarantee which allows you to return goods provided they are received by us in a resaleable condition. Upon receipt of returned goods we will refund your money or allow you to part exchange goods for other items displayed on our website subject to product availability.

5.2 In the unlikely event that you receive goods which are damaged or faulty, please contact us so that we can arrange for replacement goods to be sent.

Country Designs.
Nene House, Drayton Fields,
NN11 8EA.

Telephone: 01327 314400.
Fax: 01327 314411.
E-Mail: stitch@country-designs.co.uk